Last Updated: January 14, 2026
At Linkyto, we want to ensure you have the best experience possible while shortening your links and building your bio pages. We understand that sometimes things don’t work out, and we strive to be as fair as possible regarding cancellations and refunds.
1. General Policy
Because Linkyto provides digital services (immediate access to premium features, URL analytics, and custom bio pages), we generally do not offer refunds for "change of mind" once a subscription period has begun. However, we do offer specific windows for first-time users.
2. Subscription Refunds
We offer different terms based on your billing cycle:
| Subscription Type | Refund Eligibility |
|---|---|
| Monthly Plans | Refundable if requested within 48 hours of the initial purchase. Renewals are generally non-refundable. |
| Annual Plans | Refundable if requested within 14 days of the initial purchase. |
| Add-on Services | Custom domains or one-time premium templates are non-refundable once activated. |
3. Eligibility Criteria
To be eligible for a refund, the following conditions must be met:
The request must be made within the timeframes listed above.
The account must not have been suspended or terminated due to a violation of our Terms of Service (e.g., using Linkyto for spam, phishing, or illegal content).
You must be a first-time subscriber to that specific plan.
4. How to Request a Refund
If you meet the eligibility criteria, please follow these steps:
Email us: Send a message to
support@linkyto.com(or your specific support email).Subject Line: Include "Refund Request - [Your Account Email]".
Details: Briefly explain why you are requesting a refund. This feedback helps us improve the platform for everyone.
5. Processing Time
Once approved, refunds are processed back to the original payment method. Depending on your financial institution, it usually takes 5 to 10 business days for the funds to appear in your account.
6. Cancellation vs. Refund
You can cancel your subscription at any time through your Account Settings.
Cancellation: Stops future billing. You will retain access to your premium features until the end of your current billing period.
Refund: Ends your access to premium features immediately and returns your payment (subject to the terms above).